MIGRATING FROM
VIDEOMINDER
TO
ROCKET
- getting yourself
prepared
Users of CustomSoft’s
VideoMinder
program have the opportunity to migrate to our
new Windows-hosted 32-bit program ROCKET.
This means you can swap your
VideoMinder
licence for a ROCKET
licence, at a reduced price, as well as carrying over the
balance of your 24 hrs/day software support plan to the new
program. Your
VideoMinder
data is converted to Rocket automatically (with
some question and answer help from you) in conjunction with the
installation of the new program.
Details of the
migration program and pricing are available from CustomSoft, for contact
details click
here.
The following
are technical notes to assist prospective users to prepare their existing
data files for conversion to ROCKET, and to modernise their hardware
to enable ROCKET
to
run adequately.
-
What hardware you will
need
-
What operating system you will
need
-
How will older machinery handle
ROCKET?
-
How much data will I get across
from
VideoMinder?
-
What preparation must I do in my
VideoMinder files?
1. What hardware you will
need
|
|
1-2 users |
3-4 users |
5 or more users |
|
Win XP |
Home
(SP2) |
Home
(SP2) |
Pro
(SP2) |
|
File server |
P4
3.0+/1 gig Ram |
P4
3.0+/2
gig Ram |
P4
3.0+/2 gig
Ram
Dedicated file server |
|
Workstations |
Recommended:
P4 3.0+/512
mb Ram |
Recommended:
P4 3.0+/1
gig Ram |
Recommended:
P4 3.0+/1 gig Ram |
|
Back-ups |
DVD Burner |
DVD Burner |
DVD Burner |
|
Resolution |
1024 X 768 |
1024 X 768 |
1024 X 768 |
|
Network |
Cat 5 |
Cat 5 |
Cat 5 |
|
Rocket
software upgrades,
scripts and routines are provided to eligible customers
as downloads from the
Rocket
website
or by email. Internet access is required to receive
these downloads. |
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2. What operating system you will
need
Windows XP (SP2) or Vista (SP1) must be loaded on all
machines. If you have more than four machines
in the network, you will need to install XP Professional/Vista Business rather than XP/Vista
Home. Windows 95 and 98 are not suitable for ROCKET.
A WARNING!
It’s important that you should time the purchase and installation
of a new Windows operating system and new hardware in preparation for ROCKET
in conjunction with when you actually expect to begin using the software.
This is because there could be problems with your running some peripherals
and plug-in devices in conjunction with VideoMinder in the period before you change to ROCKET.
While VideoMinder works well with Windows XP, there are issues with the following peripheral devices,
which are designed primarily to operate with a Windows program and are
thus not entirely compatible with DOS-based programs such as VideoMinder.
v USB devices
DOS programs do not
natively talk to USB cash drawers, report printers, receipt printers, etc.
It may be possible to setup USB devices to work with DOS, but we
recommend that you do
not replace your peripherals with USB devices until you have upgraded
to
ROCKET.
v Report printer - DOS
compatibility
Many laserjet-type printers will not communicate with a DOS
based program. Make sure the printer you buy is DOS compatible, that it
can plug into a standard printer port (LPT, not USB), and that it will
understand “HP Laserjet” commands.
v Serial devices
Under Windows XP, a DOS program can talk to serial cash drawers, report printers and
receipt printers, but will require certain commands and cannot be shared
(click
here for
more details).
v Parallel
devices
Parallel cash drawers,
parallel printers and receipt printers can be used with
VideoMinder
under Windows XP but you will need to adjust the
system settings to minimise the time delay before the cash drawers open.
Even adjusted, the delay can sometimes still be several
seconds (click
here for
more details).
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3. How will older machinery handle
ROCKET?
As ROCKET
is client/server
technology, the most important computer in the network is the server. This
machine “serves” all workstations with the results of any data queries,
and in this environment workstations do very little work, unlike
VideoMinder.
We have tested older machines as workstations
running on fast servers and
found them to be just adequate as a counter machine. As a file server,
though, this model machine was totally unacceptable.
Peripheral
devices currently in use with
VideoMinder
When
VideoMinder ‘talks’ to a cash
drawer or printer, often there was no need for Windows to have a driver
installed for that device. With ROCKET, Windows handles all
the communications and often requires the device driver to be installed.
The driver can often be obtained from the website of the original
manufacturer.
Also, serial cash drawers that worked perfectly with
VideoMinder may now also
require a power pack, as Windows-controlled devices do not get their
power from the computer (unlike DOS-controlled devices).
For barcode scanners, the programming manual for the device may be
required if you need to reprogram; all scanners purchased from us are
supplied with the programming manual.
Under rare circumstances your existing cash drawer may not work with ROCKET
and will require
replacing.
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4. How much data will I get across
from VideoMinder?
All members, titles and stock lines will be taken over, as will
items on hire, amounts owing, overdue fees, etc, with all their relevant
details. However the
most important area of the conversion is the amount of history that will
be converted, and this depends on your history retention
settings.
Take note of
the history retention that you
have set up in
VideoMinder as this is the
basis for the transactional conversion.
For example, if you have
200 days set as
your TRANSACTION DETAILS retention setting
then you will get 200 days of daily transactional data converted. If you
have seven days, then you’ll only get
seven. If the members history is set to the last 100 hires and sales, then
you’ll get this amount of information converted.
It is a good
idea to check this now and update to at least 200 days for transaction details retention and
100 for member history
retention.
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5. What preparation must I do in my
VideoMinder
files?
Before starting the conversion you must
clean up your existing
VideoMinder
data. The following is a suggested plan, in
order.
Please note: You must be running
VideoMinder
6.4a or 6.4b to run the conversion to
ROCKET.
v Bulk
delete members who have not been in to the store for a
chosen time. There is no point in converting data for members
who have not been in for, say, two or more years, as they and
their history will be re-created in
ROCKET.
Members who have items on hire or who still owe money are not
deleted by
VideoMinder’s
Bulk Delete function
v Bulk
delete hire items that were sold or damaged before a
chosen date. Again, these will clog up
ROCKET.
NOTE: If you are on a revenue
share scheme, make sure you comply with the studios’ rules about
deleting old records
v Make
a decision about items that are still out on rent and
are unlikely to be returned. We suggest you return them and then
mark as Stolen.
v Re-align
Member history. This function will delete history for
members who are no longer on the system.
v Clean
up your ex-rental copies if you were not using the
VideoMinder
6.4b method of selling in a transaction. Eg, if
you had marked all ex-rental copies as Sold in the titles file
then added them as stock, you will need to mark the current
ex-rental copies with an unused status (say, Unavailable or
Lease returned) before conversion. When they are converted to
ROCKET
they can then be bulk changed to the new
ROCKET
Ex-rental status.
v If
you have added your
ex-rental titles to your
VideoMinder
stock file, these should be deleted before the
conversion.
v Print
out the Member and
Tape Profile Analysis report and check that:
1. Formats are attached to the correct price codes
2. All price codes used have a description
3. Only relevant categories have been listed as used
4. The member types used are relevant
5. You have no stock in other locations
If you have anything listed that looks incorrect, use your Title
and Member reports to list just those price codes, categories,
etc, then change these records to the correct setting.
v Run
the Clean up Addresses
function, to make sure your members’ addresses agree with the
suburb table in
VideoMinder.
This will save having
ROCKET
add all the various, incorrect, spellings of each suburb
to its table. This is a very important step.
v Check
that the suppliers
that you are using are valid. Test data has shown that many hire
items have been coded with suppliers that are not in the
Supplier table, and are often rubbish data, such as A, **, or
blank.
ROCKET
will add all suppliers found to a Supplier table, so it
is prudent to make sure that they are valid before starting the
conversion
v Check
that the Ratings
you are using are valid. Test data has shown that many
variations of the same rating are often used.
NOTE: A cleanup routine
called MinderCleaner is included on all
ROCKET
master disks. This will assist with suppliers and
ratings. The routine is also available to support customers who
have not yet purchased
ROCKET.
v Check
that titles of the same name do not have extra characters at the
end of the name line, as each of these spellings will come
across as a master product into
ROCKET.
For example, “Gladiator ** Sold” and “Gladiator” will be treated
as two master products rather than one product with two copies.
v
Delete
stock items
that are no longer available or that you no longer carry. Only items that
have a stock level of zero can be deleted. Take particular note of “dummy”
items that you have entered to use with promotions, etc.
A routine included in the MinderCleaner
suite will allow you to delete them in bulk.
v If
you have entered DVD stock with something at the front of the
title name, you should delete the “DVD” as this is not required
in
ROCKET.
A routine included in the MinderCleaner suite will
allow you to delete this in bulk.
v If
you have entered all games with something at the front to denote
the game format you should consider shifting these words to the
end of the line. You can then search for, say, Grand Theft Auto
in one hit across all formats in
ROCKET.
Do NOT delete the format from the line. Only shift it, or
leave it at the beginning of the line.
v Change
the supplier code
on all revenue share stock that is no longer on a revenue share
plan.
ROCKET
will add hire items coded with BUE, FXX, TSR and WNR as
revshare stock and attach to the correct revenue share plan.
v Run
a Check File Integrity
across all files
v Pack
and re-index your data
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